cancel
Showing results for 
Search instead for 
Did you mean: 

New Fibre Connect but on ADSL Profile

g004
Newbie
Posts: 1
Registered: 25-02-2015

New Fibre Connect but on ADSL Profile

Hey,
My new fibre connection was completed today, but I seem to be only getting 6mb download at the moment, need the profile changed please.
1 REPLY
Plusnet Staff
Plusnet Staff
Posts: 1,834
Thanks: 3
Registered: 24-07-2014

Re: New Fibre Connect but on ADSL Profile

Please disconnect and reconnect to the internet from within the router. You should now have full speeds. Apologies that this wasn't automatic.
 Tony
 Plusnet Support