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New Fibre Connect but on ADSL Profile

g004
Newbie
Posts: 1
Registered: ‎25-02-2015

New Fibre Connect but on ADSL Profile

Hey,
My new fibre connection was completed today, but I seem to be only getting 6mb download at the moment, need the profile changed please.
1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 1,953
Thanks: 22
Fixes: 5
Registered: ‎24-07-2014

Re: New Fibre Connect but on ADSL Profile

Please disconnect and reconnect to the internet from within the router. You should now have full speeds. Apologies that this wasn't automatic.
If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team