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New Fiber Install

FIXED
Cheltgar37
Hooked
Posts: 5
Registered: ‎26-04-2016

New Fiber Install

Hi

 

i have just been switched over from BT. 

I plugged the router in to the master socket, and allowed the system to setup. Connected via wifi, but just got orange lights.

Read posts on the forum, and it suggested login in as Admin and resetting password. Did this in the web, then logged in to admin and reset the password. Then rebooting computer and router. Twice.

still just get static orange lights

help please

Gareth

2 REPLIES
Moderator
Moderator
Posts: 19,037
Thanks: 2,087
Fixes: 311
Registered: ‎11-01-2008

Re: New Fiber Install

Fix
You might just need to be activated at PN's end, hopefully one of the support guys will be able to do this for you shortly.

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

MattyC
Champion
Posts: 3,192
Thanks: 161
Fixes: 46
Registered: ‎10-04-2014

Re: New Fiber Install

That'll be me.

 

Are you ok to have another go at it?

ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet