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New Fiber Customer: wifi keeps dropping

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Hooked
Posts: 5
Registered: 3 weeks ago

New Fiber Customer: wifi keeps dropping

Moved to Plusnet - Unlimited Fibre Extra recently.

My wifi keeps dropping multiple times during the day. Interestingly the ethenet connection continue to work fine (my TV is wired to the same Router). The only way things come back to normal are by resetting the router.

Having to do this multiple times a day is unstainable. If things continue this way, i will have no option to leave in the first month of my new contract :(.

 

Router: Hub One

Make: Sagem

Plan:  Unlimited Fiber Extra

 

Need urgent help. 

Many tks in advance.