I have just started with Plusnet. My account was activated today.
I have noticed that my speed is a lot slower.
I have the same copper to the house and the same equipment in the house as i am using my router.
My speed rating on the plusnet site is 78 mbps. but a tes from in house shows 58 mbps. my previous supplier was working at around 68 MBPS.
an suggestions on how to contact the support teams with making a call.