New Bill

[#1]

Hi, I have an issue with my bill. it shows as £25.22 when my bill should be £23.99. Can someone tell me why there is an extra charge on the bill.

An explanation of the bill format would also be appreciated as it makes no sense. (i can send the bill if you want to see it)

[#2 · Accepted solution]

Hi there,

I'm sorry to see your bill is higher than you've expected. 

I've looked into this and I've added a reply onto a ticket you'd be able to view by going Here.

I hope this helps.

[#3]

Hi Thanks for sorting this out. 

[#4]

No problem, let us know if there's anything else you'd need help with