New 80/20 installed
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New 80/20 installed
03-04-2015 11:55 AM
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Just joined plusnet after been with Aol for many years. Had 80/20 fibre installed this week , was told i would get a straight 80MB because the green cabinet was only 300 metres away. when openreach finished plugged his meter in and said your lucky no errors and a straight 80MB. When he left i set up the bt hub 5 without any issues problem is i only get 25 to 30 MB download but upload is ok at 15MB i have tried varies speed testing software and all same the same . got plusnet to check the problem and they say all is ok up to cabinet. Just wondered if anyone had any ideas. Could someone also point me to the most reliable speed test software. many thanks
Re: New 80/20 installed
03-04-2015 11:58 AM
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Firstly, are you testing with a wireless connection or wired? A 25-30Mb results is about right if you're using an 802.11g device.
Next, run the test here http://speedtest.btwholesale.com/ and the Further Tests (link at the bottom of the page of results from the first test) and post the results here.
HTH
Re: New 80/20 installed
03-04-2015 11:59 AM
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Sorry to ask the obvious but you are testing wired direct to HH5 router ? also please tell me its the HH5B and not the 5A
Re: New 80/20 installed
03-04-2015 12:20 PM
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I've run a line test and you've got a good line (80/20Mbps). Therefore, we need the speed tests as suggested above, via a wired connection so that we can offer further advice.
Re: New 80/20 installed
03-04-2015 3:26 PM
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Re: New 80/20 installed
03-04-2015 4:30 PM
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Quote from: ericgripp Hey Paul,
Sorry to ask the obvious but you are testing wired direct to HH5 router ? also please tell me its the HH5B and not the 5A
Hi it is connected through ethernet connection direct to computer with a HH5A
Re: New 80/20 installed
03-04-2015 4:52 PM
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Reboot the router and not the modem.
Re: New 80/20 installed
03-04-2015 5:05 PM
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Re: New 80/20 installed
06-04-2015 1:44 PM
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I have posted my speed test if someone would like to check it please , still only getting 27 - 30mb download speed any ideas please
Re: New 80/20 installed
06-04-2015 2:22 PM
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Re: New 80/20 installed
06-04-2015 2:48 PM
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Re: New 80/20 installed
06-04-2015 2:51 PM
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Re: New 80/20 installed
06-04-2015 6:29 PM
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Plugged in a windows 7 desktop an hitting 75MB and 17MB. Why was it showing different speeds from xp at only 30 MB .
thanks for help appreciate it . still puzzled why windows 7 shows its quicker than xp
Re: New 80/20 installed
06-04-2015 6:49 PM
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Re: New 80/20 installed
06-04-2015 6:50 PM
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