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New 5g version appeared

FIXED
HelenC
Newbie
Posts: 2
Thanks: 1
Registered: ‎30-11-2019

New 5g version appeared

Another version of the Plusnet network had appear on my wifi options with -5g at the end. Is this ligit? I can’t find any notifications about it so concerned it’s fake/ fraud attempt
2 REPLIES 2
bobpullen
Community Gaffer
Community Gaffer
Posts: 16,869
Thanks: 4,950
Fixes: 315
Registered: ‎04-04-2007

Re: New 5g version appeared

Fix

Have you called support at any point? I'd expect this to happen where we've helped separate your 2.4GHz and 5GHz Wi-Fi networks.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

HelenC
Newbie
Posts: 2
Thanks: 1
Registered: ‎30-11-2019

Re: New 5g version appeared

Ah yes, that’s it. I’d forgotten that I created a separate label for the 5ghz one. Thanks!