New 3 year contract and now the problems start.
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New 3 year contract and now the problems start.
03-06-2016 11:57 AM
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I've been getting 13-14 M constantly for the last 2 years. and now I'm getting 1M on fibre! seriously?
Have you changed my router settings again without notification?
I was promised by the person that called me that there would be no changes to my speed other than a cheaper price.
It takes 2 minutes to log into my bank account, youtube videos keep buffering all since the new contract.
Re: New 3 year contract and now the problems start.
03-06-2016 12:12 PM
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Re: New 3 year contract and now the problems start.
03-06-2016 10:02 PM
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Also another thing I just found out tonight. Non of my family can call me on the landline and I cannot phone out myself. A good job I have a mobile phone in case of emergency!
Please sort this out asap.
Re: New 3 year contract and now the problems start.
06-06-2016 6:06 PM
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An engineer came Saturday and told my son that it will take a few days to fix my line. What's the latest because it still isn't working and I still cannot receive or make phone calls.
Re: New 3 year contract and now the problems start.
07-06-2016 9:18 AM
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Re: New 3 year contract and now the problems start.
07-06-2016 5:13 PM - edited 07-06-2016 5:15 PM
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According to my texts an engineer has been and the result is
http://www.speedtest.net/my-result/5385860865
Still [-Censored-]. If I can't get the 13-15 Meg I've had for the last 2 years then I'm sorry I'm not putting up with 1.5M and staying for another 3 years.
Re: New 3 year contract and now the problems start.
07-06-2016 5:20 PM
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Re: New 3 year contract and now the problems start.
07-06-2016 5:22 PM - edited 07-06-2016 5:56 PM
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Already have and still the same result.
[Edit]
Router was red hot on a cool windowsill. I turned it off while I had a shower and now my speed has gone up to 12M. Still less than I've been getting. Maybe my router is also starting to play up.
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- Re: New 3 year contract and now the problems start...