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Netflix Buffering

mallory
Dabbler
Posts: 13
Registered: ‎24-02-2013

Netflix Buffering

Foe the past month or so i've had issues with buffering and resolution changes (240/480 etc) when watching netflix in HD.
I am also getting it now and then when watching you tube too.
I am using an apple airport extreme router
I have a 76MB download and has happened while using different DNS servers. Currently using opendns.
With the recent outages and my phone number issue (post on other board) i am seriously considering saying goodbye to PN. Anyone else having the same issues
6 REPLIES 6
NedLudd
Grafter
Posts: 1,898
Thanks: 8
Registered: ‎20-10-2012

Re: Netflix Buffering

I watched an HD film on Netflix via Apple TV box last night without a problem.
And, my Apple TV box is connected by wifi!
Have you asked for PN staff on here to look into it?
Geoff,
York.
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,896
Thanks: 1,506
Fixes: 480
Registered: ‎01-01-2012

Re: Netflix Buffering

Our testing isn't showing any issues.
Is this over wireless and if so is it possible to try a wired connection?
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
mallory
Dabbler
Posts: 13
Registered: ‎24-02-2013

Re: Netflix Buffering

Both wifi and wired.
Netflix, Iplayer and SVT player
Tried different DNS too and all affected
ddigital
Newbie
Posts: 9
Registered: ‎11-10-2014

Re: Netflix Buffering

I've not had any issues since my FTTC install with my connection or buffering other than the WWE Network but that's the WWE's server side issue with lack of Peering/CDN at peak times and nothing to do with Plusnet,
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: Netflix Buffering

@RyanK
What kind of speedtest results do you get when you start to see issues with buffering?
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
mallory
Dabbler
Posts: 13
Registered: ‎24-02-2013

Re: Netflix Buffering

I've not ran any when it happens as I'm too busy trying to get it to stop. I'll try next  time and report back