cancel
Showing results for 
Search instead for 
Did you mean: 

Neighbours speed is double 7mb / 15mb

FIXED
malkpm
Rising Star
Posts: 64
Thanks: 2
Fixes: 1
Registered: ‎14-11-2016

Re: Neighbours speed is double 7mb / 15mb

re 'Out of interest how did you get the distances from your property to the cabinet?' I used a walking / tracking app on my phone.

Still not happy especially when I read about speeds for others.Think we are forgotten by Openreach.

My FTTC (is it called Superfast?)

Terranova667
Pro
Posts: 1,511
Thanks: 125
Fixes: 5
Registered: ‎19-02-2014

Re: Neighbours speed is double 7mb / 15mb

Using the app on your phone wont give you the info you require as you have no clue how your line is actually routing to the cab it's not uncommon for it to be longer than you think some even go in the opposite direction before looping around to cab it all depends what was around when the phone line was installed.

The only people who have the info to hand on how the line is actually routed are Openreach and therefore the best way to get what your actul distance is.

I was lucky when i had a fault a couple of years back the engineer showed me the route my line was taking and was able to give me the distance of 485m which was shorter than the distance measured by just walking to the cab which gave around 510m