My upload speed is only 2.5meg
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- Re: My upload speed is only 2.5meg
11-12-2017 5:38 PM - edited 11-12-2017 5:43 PM
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Hi, I've just signed up to Plusnet after a seriously bad experience with talk talk!!
Anyway I was under the impression my upload speed was supposed to be between 8-10Mb.
Due to past bad experiences i took a screen shot at the beginning of the plusnet order. So what's going on?
Has anyone got the same problem, I do a lot of uploading to my online music library so this is an issue for me.
Fixed! Go to the fix.
Re: My upload speed is only 2.5meg
11-12-2017 5:44 PM
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hi @banksy what should you get when you put your phone number in here ?
https://www.dslchecker.bt.com/
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Re: My upload speed is only 2.5meg
11-12-2017 5:48 PM - edited 11-12-2017 5:52 PM
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Hi @rongtw, 20Mb i used to get 10 with talk talk? Crazy, Mislead as usual?!
Re: My upload speed is only 2.5meg
11-12-2017 5:52 PM
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Re: My upload speed is only 2.5meg
11-12-2017 5:53 PM
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Hi @Browni
Its the same 2.5mb
Re: My upload speed is only 2.5meg
11-12-2017 5:59 PM - edited 11-12-2017 6:03 PM
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i would try a BT speedtest , and the further diagnosis it will help if you log a fault
http://speedtest.btwholesale.com/
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Re: My upload speed is only 2.5meg
11-12-2017 6:01 PM - edited 11-12-2017 6:02 PM
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Something up somewhere.
Can you post a screenshot of your router stats with your personal info obscured please?
You can find them in the troubleshooting -> helpdesk tab at http://192.168.1.254
Re: My upload speed is only 2.5meg
11-12-2017 6:03 PM - edited 11-12-2017 6:04 PM
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Hi @Browni i've no need to test because i had an open reach engineer round to check the line 4 weeks ago and he said there was no problems upload speed is 20Mb and download is around 66Mb so i'm guessing its plusnet not providing the correct speed?
Re: My upload speed is only 2.5meg
11-12-2017 6:25 PM - edited 11-12-2017 6:26 PM
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What I asked could have proved that but you obviously don't want to help yourself so I'm out.
Re: My upload speed is only 2.5meg
11-12-2017 6:51 PM
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You really are just guessing, people are trying to help but you seem to know better, I wouldn't believe anything an openreach engineer tells me and your line could have developed a fault in the last 4 weeks so there is always a need to test when something is wrong.
13-12-2017 12:23 PM - edited 13-12-2017 12:27 PM
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Hi @Brownie do you watch Dragons Den?
Thanks for the advise, Conclusion....It turned out to be Plusnet they said on activation a mistake had been made rendering my upload speed to just 2.5mb. This has now been corrected. I knew it had to be Plusnet due to the amount of checks I did and the openreach engineer did whilst I was with TalkTalk just a few weeks ago.
All the best
I'd Just like to add for anyone reading this that Plusnet are not easy to get hold of I tried three times but the waiting times were just too long. in the end I used the online chat although that is often down too? They advertise top customer service awards etc but its just a load of [-Censored-]!!!
Good luck.
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