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My order

rebecca13
Newbie
Posts: 2
Registered: ‎01-03-2017

My order

I signed up to plusnet just over a week ago. I've been given activation date of 09/03/2017, just wondering when I could expect to receive the Hub One router?
Thanks!
5 REPLIES 5
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,896
Thanks: 1,506
Fixes: 480
Registered: ‎01-01-2012

Re: My order

You should have it a few days before your activation date.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
Leelee2327
Dabbler
Posts: 17
Registered: ‎20-02-2017

Re: My order

Pay no attention to there activation date I was suppose to be live 13th Feb and got told today I will get an update on the 6th. If I was you cancel while you can!
rebecca13
Newbie
Posts: 2
Registered: ‎01-03-2017

Re: My order

I have seen a lot about that on these forums, I'll wait until the 9th and if nothing I may look into cancelling.
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,896
Thanks: 1,506
Fixes: 480
Registered: ‎01-01-2012

Re: My order

@Leelee2327 Sorry to hear about your delay.

I'll respond to the thread you opened regarding this.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
Leelee2327
Dabbler
Posts: 17
Registered: ‎20-02-2017

Re: My order

Please do as I just put another one up today.