cancel
Showing results for 
Search instead for 
Did you mean: 

My fibre went active today, But im still on adsl profile.

Mft4
Newbie
Posts: 4
Registered: 26-08-2016

My fibre went active today, But im still on adsl profile.

I believe my fibre went active ealier,  my one hub router is showing my downstream as 39.06 and upstream as 1.953

But unfortunately im still getting a download of 3.3mbs. My upload has improved, going from 0.8mbs to 1.9mbs.

I was wondering if my profile needed updating?.

thanks for your time.

2 REPLIES
etdsaunders
Pro
Posts: 235
Thanks: 31
Fixes: 7
Registered: 21-02-2016

Re: My fibre went active today, But im still on adsl profile.

Hello,

You've got two choices, either call them or live chat and ask for a profile nudge. I'd personally go for the live help option
Raspberry Pi enthusiast!
If you Like it, give it a Thumbs Up
Mft4
Newbie
Posts: 4
Registered: 26-08-2016

Re: My fibre went active today, But im still on adsl profile.

Thanks for the reply. I was going to call it a night and phone tomorrow. but after one last try, all is good.Capture.JPG