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My connection is not as good as it was....
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Re: My connection is not as good as it was....
25-05-2015 4:34 PM
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Thanks Matthew,
I have ordered a huawei modem so that should solve my issue from what others have been saying on another forum they have all been having the same issue (not just plusnet all fttc) im assuming that my line speed profile will change its self over time ?
I have ordered a huawei modem so that should solve my issue from what others have been saying on another forum they have all been having the same issue (not just plusnet all fttc) im assuming that my line speed profile will change its self over time ?
Message 16 of 24
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Re: My connection is not as good as it was....
25-05-2015 7:11 PM
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youre lucky i lost 12 meg from my connection and was basicly told to put up or shut up
Message 17 of 24
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Re: My connection is not as good as it was....
25-05-2015 7:48 PM
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I whole flood of people have told me the same thing due to modem incompatibility, they all said the same "the isp is not interested in helping as its "over" the drastically reduced estimate"
Message 18 of 24
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Re: My connection is not as good as it was....
26-05-2015 1:43 PM
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Quote from: Randall8686 Thanks Matthew,
I have ordered a huawei modem so that should solve my issue from what others have been saying on another forum they have all been having the same issue (not just plusnet all fttc) im assuming that my line speed profile will change its self over time ?
Not really sure if mine was G.INP as I lost 10-15Mbps, but it does look as if it contributed. My profile dropped to 55M, an Openreach engineer reset it on Saturday
It took around 2-3 days for my profile and line to fully recover, I went from a 55/52 profile/sync to 60/52 prof/sync, 60/57 on Sunday then this morning I had a profile of 71M and a sync of 57. Plusnet made some changes about 2 hours ago and now I'm syncing at 69M.
So it does seem that your IP profile will improve, speed/sync may need some help from support.
My line profile was 0.128M-67M Downstream, Retransmission High - 0.128M-20M Upstream, Retransmission Low - suggesting G.INP was present, now it's 0.128M-80M Downstream, Interleaving Low - 0.128M-20M Upstream, Interleaving On so I guess the BT fix has worked.
Message 19 of 24
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Re: My connection is not as good as it was....
26-05-2015 5:11 PM
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Well lost some more sync speed AGAIN now down to 60mb.... so its now about 16mb We've lost..... and its just above our acceptable speed of 60.8 Mbps @ 60.93 Mbps LMFAO Think at this rate we may as well go with SKY's 38mb Fibre and save ourselves a few quid!!!!!!!!!
Message 20 of 24
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Re: My connection is not as good as it was....
26-05-2015 9:56 PM
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Message 21 of 24
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Re: My connection is not as good as it was....
27-05-2015 6:33 PM
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Well turned Modem off last night to see if it would sync any higher this morning it did but not by much, still not a patch on what I used to get, lost around 15mb on my sync, also when I returned home from work this afternoon I checked my ping graph and there was a disconnection at around 11.30am - 12pm..... Just can't wait till Virgin Media Cable comes to our area next year....
Message 22 of 24
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Re: My connection is not as good as it was....
28-05-2015 5:19 PM
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Still no better, PlusNet are saying my line is only capable of 61mb, when clearly I have had a 77.43mb connection for well over a year...Utter Rubbish.... I have numerous jpg to prove this from loads of speed test done in the past...
Message 23 of 24
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Re: My connection is not as good as it was....
15-07-2015 7:17 PM
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OK quick update i dropped the ECI Branded modem, changed it for a huawei hg612 and here are the results i get this all day every day. so it seems the Modem made all the difference
Message 24 of 24
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