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My broadband is down

Posts: 4
Registered: ‎26-09-2014

My broadband is down

Hi I can't connect to internet I've a green light on my router but nothing will connect also can't make calls I've paid Bill etc so can't work out why I've reset router etc but nothing happens thanks
Plusnet Help Team
Plusnet Help Team
Posts: 6,274
Thanks: 618
Fixes: 236
Registered: ‎01-01-2012

Re: My broadband is down

I'm looking into this for you now.
Our testing isn't showing any issues and your connection appears to be online.

What error message do you get when you try to go online?
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team