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My Plusnet Data Transfer Speed is Stuck

FIXED
DougMa
Grafter
Posts: 115
Thanks: 3
Registered: ‎09-09-2011

My Plusnet Data Transfer Speed is Stuck

Hi team,

 

My FTTC line sync and BT profile has increased in recent weeks, but my "current line speed” has remained static.

 

Is a Plusnet admin able to force a resync of my data transfer speed so it matches my new IP profile?

 

Many thanks,

Doug

1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 13,536
Thanks: 252
Fixes: 69
Registered: ‎27-04-2007

Re: My Plusnet Data Transfer Speed is Stuck

Fix

Hi there, 

 

I've just checked your account and automation has done it's thing and updated the speed profile. 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team