My Plusnet Data Transfer Speed is Stuck

[#1]

Hi team,

My FTTC line sync and BT profile has increased in recent weeks, but my "current line speed” has remained static.

Is a Plusnet admin able to force a resync of my data transfer speed so it matches my new IP profile?

Many thanks,

Doug

[#2 · Accepted solution]

Hi there, 

I've just checked your account and automation has done it's thing and updated the speed profile.