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My Broadband went down yesterday have tried all the usual, is it down?

Angie1
Hooked
Posts: 7
Thanks: 1
Registered: ‎14-10-2016

My Broadband went down yesterday have tried all the usual, is it down?

It connects for about a minute then losses signal? 

2 REPLIES 2
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,576
Thanks: 10,298
Fixes: 1,600
Registered: ‎21-04-2017

Re: My Broadband went down yesterday have tried all the usual, is it down?

Sorry to hear you're unable to connect.

My tests aren't identifying the cause of that.

Can you run through the checks here and report the fault to us here

 

Anoush

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
Angie1
Hooked
Posts: 7
Thanks: 1
Registered: ‎14-10-2016

Re: My Broadband went down yesterday have tried all the usual, is it down?

It was a fault on the line outside after all that. Fixed now but thanks anyway