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My Broadband went down yesterday have tried all the usual, is it down?

Angie1
Hooked
Posts: 7
Thanks: 1
Registered: 14-10-2016

My Broadband went down yesterday have tried all the usual, is it down?

It connects for about a minute then losses signal? 

2 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 4,711
Thanks: 1,036
Fixes: 227
Registered: 21-04-2017

Re: My Broadband went down yesterday have tried all the usual, is it down?

Sorry to hear you're unable to connect.

My tests aren't identifying the cause of that.

Can you run through the checks here and report the fault to us here

 

Anoush

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
Angie1
Hooked
Posts: 7
Thanks: 1
Registered: 14-10-2016

Re: My Broadband went down yesterday have tried all the usual, is it down?

It was a fault on the line outside after all that. Fixed now but thanks anyway