Moving to another provider
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Moving to another provider
16-09-2017 12:20 PM
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I am in a contract but I am wondering how much it would cost me to do this, is there an exit fee?
Thanks
Re: Moving to another provider
16-09-2017 3:15 PM
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Re: Moving to another provider
16-09-2017 3:22 PM
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You can see the cancellation figures in the account summary (login required)
Re: Moving to another provider
16-09-2017 5:11 PM
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@Tashakawaii wrote:
I am switching to another provider as this service is slow and expensive.
I am in a contract but I am wondering how much it would cost me to do this, is there an exit fee?
Thanks
Wait for a price rise - there are a few times a year
Then migrate without penalty
Re: Moving to another provider
16-09-2017 5:28 PM - edited 16-09-2017 6:01 PM
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This is the second big outage to hit me here in Pembrokeshire in a month or so; I agree with post above that it's not cheap and I feel that users affected like this should be compensated in some way - perhaps by freeing us from our contracts!! Plusnet is just a branch of BT only using UK call centres.
Upload speed reasonable at 14mbp s; download a laughable 1.5 mbps at best.
Re: Moving to another provider
16-09-2017 7:00 PM
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Yes same here started early hours I noticed, I'm pig sick of this joke of a provider, longtime customer here who will also be leaving asap as the standard of service is now beyond a joke
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