Moving home Fibre broadband delay
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Moving home Fibre broadband delay
09-02-2017 4:56 PM
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I recently advised of a home move, and an order was placed. I later found out there was an error by PlusNet and had to contact to get this re-placed. Once the line is eventually connected it will be 4 weeks from when I initially spoke to PlusNet and I have been told there is no way to expedite this as it is a simultaneous order and a stopped line. I have constantly had to chase for updates and feel if I had not done so, nothing would have been done. I am so frustrated at being without internet and the constant need to contact for fear of nothing happening. Is there really no way this can be done quicker, all I have been told is 'no engineer availability'.
Re: Moving home Fibre broadband delay
09-02-2017 5:06 PM
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Re: Moving home Fibre broadband delay
09-02-2017 5:25 PM
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Re: Moving home Fibre broadband delay
09-02-2017 5:37 PM
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Moderator's note by Dick (Strat) Moved to Fibre board.
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
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