Moving back to PN from BT
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Re: Moving back to PN from BT
06-06-2017 3:04 PM
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Lets hope it is finally sorted out for the date it is supposed to have been from the very first conversation i had with one of the online team who i think has made a total mess of things.
Re: Moving back to PN from BT
06-06-2017 3:30 PM
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We'll get back to you as soon as we have an update on the date.
Re: Moving back to PN from BT
06-06-2017 4:28 PM
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Re: Moving back to PN from BT
10-06-2017 12:39 PM
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I really hope this is sorted out as i have had a few letters from BT about how much i will owe them when i leave in june,which as we know will be july.
Re: Moving back to PN from BT
10-06-2017 1:55 PM
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Re: Moving back to PN from BT
10-06-2017 2:01 PM - edited 10-06-2017 2:02 PM
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Thank you Matthew.
Re: Moving back to PN from BT
13-06-2017 12:40 PM - edited 13-06-2017 12:44 PM
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I need someone to phone me,this just gets worse.
I have had a letter today addressed to the current occupier,saying.
One of our customershas told us they,re moving to this address and want to take over the phone that,s currently active in the property.
We want to make sure that we,ve got the right details,so we don,t cause any problems with your phone service.
If your not moving house please let us know as soon as you can. Lisa Hardie HEAD OF CUSTOMER SERVICES.
THIS IS GETTING BEYOND A JOKE NOW,WHAT DO I DO CANCEL IT ALL.!
Re: Moving back to PN from BT
13-06-2017 1:06 PM
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I'm unsure as to why you've received that letter.
I've checked both your orders on our suppliers systems, these are progressing for the 11th July.
Mind PM'ing me a scan or photo of the letter?
Re: Moving back to PN from BT
13-06-2017 1:10 PM
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I will do that,i also sent matthew wheeler a private message about this.
Re: Moving back to PN from BT
13-06-2017 1:38 PM
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Re: Moving back to PN from BT
13-06-2017 1:49 PM
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I cant really see anything in PM saying attach a file.
Re: Moving back to PN from BT
13-06-2017 2:15 PM
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Re: Moving back to PN from BT
13-06-2017 2:25 PM
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hopefully it should have sent.
Re: Moving back to PN from BT
13-06-2017 2:36 PM
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Re: Moving back to PN from BT
13-06-2017 2:42 PM
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Well i hope you are correct,my head is bursting with all this,it should have been a simple thing.
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