Moved to a New build estate with no Fibre
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Re: Moved to a New build estate with no Fibre
Moved to a New build estate with no Fibre
03-07-2017 1:41 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
HI,
We recently moved to a brand new house on a new build estate. We have internet ADSL currently reaching a max DS of 0.93MB/s and US of 0.50mMD/s max.
I have contacted Plusnet to have my line added to the fibre 'waiting list'.
I have checked the Openreach line checker (https://www.homeandwork.openreach.co.uk/when-can-i-get-fibre.aspx) and it does state :
Your area is enabled for Superfast Fibre but demand is high on your cabinet right now.
This means you may not be able to order fibre today but we're working to increase capacity. Please check back for update. Exchange name: Pontefract
Exchange status: Fibre enabled
Cabinet number: 56
Technology: FTTC
If the cabinet near you is ‘Accepting orders’, the next step is to refer to the line checker on your service
provider’s website.
Based on the instruction can I have my line checked to confirm fibre availability and be added to the waiting list such that when fibre capacity is increased I can be upgraded ASAP?
Thanks
Re: Moved to a New build estate with no Fibre
03-07-2017 2:24 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I see what you mean. Sky do this when they install communal dishes on properties.
It requries enough people to complain to them, to ask for the service. Then if there is sufficient demand and enough money for them in it, something will be done.
Hopefully PlusNet can raise it.
Re: Moved to a New build estate with no Fibre
03-07-2017 2:40 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
As far as I'm aware there is no "waiting list" as such - you simply need to keep checking to see what the status is.
PlusNet might be able to confirm that no orders are being taken at the moment but are unlike to know much more.
Brian
Re: Moved to a New build estate with no Fibre
03-07-2017 3:50 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I'm afraid we don't utilise the waiters list, the best bet is to check http://dslchecker.bt.com/ and when it shows available, get in touch for us to place an order. -Chris
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Re: Moved to a New build estate with no Fibre