Monthly usage
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- Re: Monthly usage
Monthly usage
30-11-2016 7:45 PM
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Since last Thursday,my broadband usage has indicated zero,anyone got an idea why this should be? I like to check it,just in case my router has been hacked,which doesn't appear to be the case.Trying for an explanation here,rather than have to wait on line.
Re: Monthly usage
30-11-2016 8:01 PM
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I have exactly the same problem with zero usage since 24 Nov. It seems to happen quite regularly and I have given up doing anything about it. It always seems to correct itself at some point.
Re: Monthly usage
01-12-2016 12:55 PM
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Hi Biggles,
@bobpullen can hopefully shed some light on it.
Are you on a capped or uncapped product?
Thx MS
Re: Monthly usage
01-12-2016 8:28 PM
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Uncapped,but can't understand why this has happened after being one year into a two year contract!
Re: Monthly usage
01-12-2016 8:57 PM
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Re: Monthly usage
02-12-2016 3:54 PM
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@biggles001, it's due to this.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
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