Get our superfast unlimited fibre broadband
Great-value deals on unlimited broadband
Our low-cost broadband on its own
Flexible and affordable sim only deals with no contract
Our network reaches over 99% of the UK, so we've got you covered
Low on minutes, data or texts? Just add one of our bolt-ons
Quick and easy access to your account, services, bills and tools
View and manage your mobile account, tariff and usage
Just upgraded to Fibre Extra and on the chat I was told my minimum guaranteed access line speed would be 74Mbps.
See Question #172536790.
According to the estimated line speeds etc. I should be getting Estimated line speed 80Mb
My Current line speed is only 60.4 Mb. The main reason I went ahead with the upgrade was because of the minimum guaranteed access line speed of 74Mbps.
Is it something my end or is it a plusnet issue?
Sorry to hear your speeds are lower than expected.
Our tests aren't showing any cause for this so I'd recommend raising a fault here