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Milton Keynes Outage

markeagles1973
Grafter
Posts: 158
Registered: ‎04-04-2013

Milton Keynes Outage

Not sure if it's a fault my end or PN . Anyone else have no access this morning from 7am . 172.20.63.157 up and 172.16.12.8 gateway ?.
6 REPLIES
MattyC
Champion
Posts: 3,192
Thanks: 161
Fixes: 46
Registered: ‎10-04-2014

Re: Milton Keynes Outage

Hi Mark,
I've tested your line and it's syncing fine up to the modem. However your log looks ugly:
<img src="http://community.plus.net/visualradius/generated/image14369551458814.png"/>
In this circumstance, I wonder if it may be the router. Do you have any alternatives to hand?
Matty
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
markeagles1973
Grafter
Posts: 158
Registered: ‎04-04-2013

Re: Milton Keynes Outage

Line has been up for since last engineer visit month ago my log always looks ugly like that even though it's been a solid 40mb
So there is no.outage in MK then ?.
MattyC
Champion
Posts: 3,192
Thanks: 161
Fixes: 46
Registered: ‎10-04-2014

Re: Milton Keynes Outage

No outages at the moment, no.
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
markeagles1973
Grafter
Posts: 158
Registered: ‎04-04-2013

Re: Milton Keynes Outage

So why is my log like that then when my line has been in sync for over a month ?
Any way router is a new ASUS I'll try my old PN one . Looking on the user tool site it does say MK is due for some work today but this morning anychace they knocked me off lol
markeagles1973
Grafter
Posts: 158
Registered: ‎04-04-2013

Re: Milton Keynes Outage

Resolved my end.
Ok so why is my log like that then surely it should show a solid conected/synced line for the last month no? PN reading someone else's stat's to me
Plusnet Help Team
Plusnet Help Team
Posts: 5,984
Thanks: 581
Fixes: 219
Registered: ‎01-01-2012

Re: Milton Keynes Outage

The graph MattyC posted shows your connection to us and any drops on there will be PPP drops rather then loss of sync.
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team