Migrating to plusnet
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Migrating to plusnet
11-05-2018 1:58 PM
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Re: Migrating to plusnet
11-05-2018 2:04 PM
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Re: Migrating to plusnet
11-05-2018 5:31 PM
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Re: Migrating to plusnet
12-05-2018 8:31 AM
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Re: Migrating to plusnet
14-05-2018 3:05 PM
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Hi @Derang,
I'm very sorry for the delay to your order and for the inconvenience that this has caused. It appears that this was due to a system error which caused your order not be placed correctly.
I can see that you have chosen to cancel your order with us and receive a refund of your initial payment. I'm sorry for the poor experience that you had whilst you were with us and I will flag this to our provisioning team so they can look into why your order wasn't placed and work towards preventing this from happening in the future.
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