Massive upload speed reduction
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Massive upload speed reduction
29-12-2015 11:46 AM
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My line is still currently syncing at around 7mbps and download speeds are unaffected.
To try and solve this problem I've tried numerous things to try and pinpoint the issue. I've unplugged everything else from the network leaving just my PC, I've run speed tests from my phone whilst the PC is off - but all tests still return an upload speed of around 1.8mbps.
Naturally thinking there is something strange afoot, I've had a ticket running with Plusnet for over three weeks. The suggestions have ranged from BT regrading my line to accommodate more customers to suggesting I was uploading massive amounts of data which was skewing the speed tests. They have now settled on saying that BT have kicked in DLM and that there is nothing they can do about it.
To say I'm miffed at this news is saying it lightly! Apparently there is no 'minimum' upload speed guaranteed and so I must take it on the chin and accept this dramatic loss of speed.
It's very frustrating that my fairly average speed (with regards to what people can get in other areas) to begin with has now been hamstrung to these levels. I can understand if it had dropped a meg or two, but to be quartered leaves a very sour taste
Re: Massive upload speed reduction
29-12-2015 12:15 PM
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Re: Massive upload speed reduction
29-12-2015 12:24 PM
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Re: Massive upload speed reduction
29-12-2015 12:35 PM
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Re: Massive upload speed reduction
29-12-2015 2:18 PM
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Re: Massive upload speed reduction
29-12-2015 3:08 PM
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Re: Massive upload speed reduction
29-12-2015 3:19 PM
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Thanks for your help btw I do appreciate you taking the time
Re: Massive upload speed reduction
29-12-2015 4:04 PM
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Re: Massive upload speed reduction
29-12-2015 4:11 PM
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Re: Massive upload speed reduction
29-12-2015 4:14 PM
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Re: Massive upload speed reduction
29-12-2015 4:46 PM
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Thanks again everyone for all the replies!
Re: Massive upload speed reduction
29-12-2015 5:44 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Massive upload speed reduction
29-12-2015 6:16 PM
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Re: Massive upload speed reduction
29-12-2015 6:19 PM
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The interleaving depths indicate that the DLM has applied fairly high levels of interleaving (the maximum interleaving depth is 3072), but that doesn't explain the low upload speeds.
Re: Massive upload speed reduction
31-12-2015 11:32 AM
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- Re: Massive upload speed reduction