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Massive slow down in service
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Massive slow down in service
17-12-2014 12:25 PM
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http://www.speedtest.net/result/3991580165.png
Anyone else had really slow fibre lately?
Usually get around 27mbps - getting 4.11mbps!!
Anyone else had really slow fibre lately?
Usually get around 27mbps - getting 4.11mbps!!
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Re: Massive slow down in service
17-12-2014 12:33 PM
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Re: Massive slow down in service
17-12-2014 1:20 PM
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Wireless, but sitting right by the router with the strongest signal I could have.
I have rebooted the router and am now getting 18mbps, which is still around 10mbps than usual.
I am trying to watch iplayer and although I can watch the adverts perfectly the actual film will not play.. The sound keeps going off and the picture is lagging. Now the whole screen has gone blank.
Very concerned as we have just renewed with you and have had very few problems in the last 18 months until now.
Thanks
I have rebooted the router and am now getting 18mbps, which is still around 10mbps than usual.
I am trying to watch iplayer and although I can watch the adverts perfectly the actual film will not play.. The sound keeps going off and the picture is lagging. Now the whole screen has gone blank.
Very concerned as we have just renewed with you and have had very few problems in the last 18 months until now.
Thanks
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Re: Massive slow down in service
17-12-2014 4:29 PM
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What speeds do you see on a wired connection? I'm interested if that's the cause.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
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