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Many disconnections 2 engineer visits, no progress

Posts: 17
Registered: 17-01-2015

Many disconnections 2 engineer visits, no progress

I have 80/20 FTTC and up until about a month ago was getting ~72Mbps / ~16Mbps. Since the 19th I have had ~25 modem disconnections/resyncs and am currently connected synced at 25Mbps / 12 Mbps. I have tried:

  • new ethernet cable between modem and router

  • Plusnets router instead of my own

  • a direct PPPoE connection from my PC

  • a second Huawei modem

  • an ECI modem

The first engineer replaced some cabling in the cabinet, the second one moved ports and said I should be getting at least 65Mbps. Is there anything else I can try? Or is it time to give up and leave given that I'm unable to get anywhere near this again:
Estimated line speed:
    62Mb (Download speed could vary depending on line conditions. Estimates are the maximum speeds that your phone line can support. These speeds are dependent on the package you choose.) - Checked on 2015-08-13 18:56:53
Current line speed:
    64.2 Mb