cancel
Showing results for 
Search instead for 
Did you mean: 

Major speed problems

bustermissy1961
Grafter
Posts: 204
Thanks: 1
Registered: 04-09-2014

Major speed problems

can someone in charge take a look at my connection for me please. each page is literally taking over 30 seconds to open. ive tried doing the bt speedtest that it says to do but all i get is an internal server error. It has taken me an age just to get on here and post this.
3 REPLIES
runhare
Aspiring Pro
Posts: 512
Thanks: 47
Fixes: 1
Registered: 09-10-2007

Re: Major speed problems

Your best bet is to ring to report a fault:
RingCustomer support
    0800 432 0200 (from within the UK)

7.30am - 10pm, every day Please have your username and password handy.
despite what many will say the faults team are answering fairly quickly at the moment. There are a number of things you will be asked to do to help diagnose the problem .Not all faults can be fixed by plus net over the phone
bustermissy1961
Grafter
Posts: 204
Thanks: 1
Registered: 04-09-2014

Re: Major speed problems

seems to have sorted itself out id still like to know what the problem was.
bustermissy1961
Grafter
Posts: 204
Thanks: 1
Registered: 04-09-2014

Re: Major speed problems

no it hasnt its still the same.