Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Major speed problems
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Major speed problems
Major speed problems
28-01-2016 8:26 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
can someone in charge take a look at my connection for me please. each page is literally taking over 30 seconds to open. ive tried doing the bt speedtest that it says to do but all i get is an internal server error. It has taken me an age just to get on here and post this.
Message 1 of 4
(691 Views)
3 REPLIES 3
Re: Major speed problems
28-01-2016 8:53 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Your best bet is to ring to report a fault:
RingCustomer support
0800 432 0200 (from within the UK)
7.30am - 10pm, every day Please have your username and password handy.
despite what many will say the faults team are answering fairly quickly at the moment. There are a number of things you will be asked to do to help diagnose the problem .Not all faults can be fixed by plus net over the phone
RingCustomer support
0800 432 0200 (from within the UK)
7.30am - 10pm, every day Please have your username and password handy.
despite what many will say the faults team are answering fairly quickly at the moment. There are a number of things you will be asked to do to help diagnose the problem .Not all faults can be fixed by plus net over the phone
Message 2 of 4
(386 Views)
Re: Major speed problems
28-01-2016 10:44 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
seems to have sorted itself out id still like to know what the problem was.
Message 3 of 4
(386 Views)
Re: Major speed problems
28-01-2016 2:51 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
no it hasnt its still the same.
Message 4 of 4
(386 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page