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Major fibre issues

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Newbie
Posts: 1
Registered: 3 weeks ago

Major fibre issues

Hi
I have fibre pre COVID and all was working fine only recently has it become so unstable o can’t get a connect to my laptop and have to put hotspot on my phone on.
We don’t zoom until 8 pm an obviously quiet time and my connection is unstable and audio horrendous that without hot spot I would be in real trouble.
Help !!!!
I have changed settings within the router and am set up next to the router but this is crazy what am I paying for ????