MS Surface Wobbly WIFI Connection
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MS Surface Wobbly WIFI Connection
on 02-02-2021 4:59 PM - last edited on 03-02-2021 11:05 AM by Strat
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HI,
My wife is connecting her surface pro 7 to the plusnet one hub. When using teams shes having major drop out issues and problems running you tube videos plus getting the weak signal message in teams. When running the speed tool over the wifi all is fine. I've read some articles about the surface and connecting to wifi.
Anyone else had something like this? if so how did you solve the problem.
many thanks,
Paul
Moderator's note by Dick (Strat): All caps title/text edited as per Forum rules.
Re: MS SURFACE WOBBLY WIFI CONNECTION
02-02-2021 11:38 PM
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Hi Paul,
Just to make sure we go down the right path and the broadband’s not dropping, does the light on your router remain blue or does that change colour by itself?
If that’s OK, try the steps described here https://community.plus.net/t5/My-Router/2-4ghz-and-or-5ghz-best-practice/m-p/1351966/highlight/true#...
Let us know how it goes.
Re: MS SURFACE WOBBLY WIFI CONNECTION
03-02-2021 8:59 AM
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Cheers
Re: MS SURFACE WOBBLY WIFI CONNECTION
03-02-2021 11:05 PM
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Have you tried the steps described above btw?
Re: MS SURFACE WOBBLY WIFI CONNECTION
05-02-2021 12:43 PM
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HI, in the end I got hold of an adapter and used an actual cable connection to the router. it just dropped the connection while in teams saying (no internet connection). There was one.
looking on the web there seems many suggestions specifically for the surface including mac filtering.
thanks
Paul
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