Lower then estimated upload speed
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Re: Lower then estimated upload speed
Lower then estimated upload speed
10-10-2016 3:37 PM - edited 10-10-2016 3:39 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi there, so i was with BT infinity and i was getting around 50 mb download and 6 mb upload, i need the upload more sadly but BT could never do anything about it i hoped switching to plusnet would sort that upload problem out but sadly not. Is there anything that can be done about my upload speed? current line speed is set at 78 mb
Re: Lower then estimated upload speed
10-10-2016 3:51 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
is that speed test wired or wireless
Re: Lower then estimated upload speed
10-10-2016 3:55 PM - edited 10-10-2016 3:56 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Wired straight into the broadband slot on the master socket and ethernet to my pc
Re: Lower then estimated upload speed
10-10-2016 4:02 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Can you pull the line stats from the router (speeds and noise margin)
Re: Lower then estimated upload speed
10-10-2016 4:05 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Here it is, by the way thank you so much for the replies i really appreciate it, i was scratching my head about this when i was with bt and still now how do the stats look?
Re: Lower then estimated upload speed
10-10-2016 4:22 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
No obvious problems except the upload speed is far too low
Can you try the quiet line test (dial 17070 option 2) and it should be effectively silent
Unfortunately you can't get the tone / noise margin info from that router but I suspect that there may be interference if the up to 27 tone group which is a chunk of the upstream
This is what mine looks like on 47/10 connection speeds
Re: Lower then estimated upload speed
10-10-2016 4:25 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
the quiet line test is literally dead quiet lol. do you think anything can be done? i feel a bit cheeky complaining about 5 mb uplaod speed, but for example a friend of mine lives a few miles away, is on the same cabinet as me ( im quite close to it ) and he gets 18 mb upload! that would be so much better to stream games and upload videos to youtube. i wonder whats wrong?
Re: Lower then estimated upload speed
10-10-2016 4:31 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
as the upload speed is less than the lowest number on the impacted range I suggest raising a fault and see what comes back https://faults.plus.net
Re: Lower then estimated upload speed
10-10-2016 4:43 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Done, so il guess il see what happens wondering if i need a new line or something?
Re: Lower then estimated upload speed
10-10-2016 6:03 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Lower then estimated upload speed
10-10-2016 8:37 PM - edited 10-10-2016 8:38 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@Oldjim wrote:
This is what mine looks like on 47/10 connection speeds
Apologies for interrupting but what modem is that Jim? Looks like it gives out some handy info! (Or is it a 3rd party tool?)
Re: Lower then estimated upload speed
10-10-2016 8:44 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
It is info from DSLstats - http://www.s446074245.websitehome.co.uk. - rather than the modem/router itself.
Re: Lower then estimated upload speed
10-10-2016 8:46 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks. Presumably you need a compatible modem? (Mine is the locked down Openreach one from a few years back)
Re: Lower then estimated upload speed
10-10-2016 8:52 PM - edited 10-10-2016 8:54 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@MJN wrote:
Thanks. Presumably you need a compatible modem? (Mine is the locked down Openreach one from a few years back)
Yes, it does indeed. Sadly the OR modem won't be.
However it may be possible to unlock the unit you have and get access to some stats. If its a Huawei HG612 you have then a unlocked firmware can be installed without too much hassle. See http://www.kitz.co.uk/routers/hg612unlock.htm for info.
If its an ECI unit, it is not so easy sadly.
Apologies to the OP for going off-topic.
Re: Lower then estimated upload speed
10-10-2016 9:01 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
There's a list of compatible modems in the link @vultura mentioned if you click the compatibility tab.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Re: Lower then estimated upload speed