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Low upload speeds

Edubbledee
Newbie
Posts: 2
Registered: 23-07-2016

Low upload speeds

Am currently experiencing 31mbs download but only 2.21mbs upload.

Should it be this low? I've recently found online gaming to be somewhat problematic
6 REPLIES
Community Veteran
Posts: 38,418
Thanks: 1,004
Fixes: 58
Registered: 15-06-2007

Re: Low upload speeds

The odds are that you are on Fibre not Fibre Extra and for that the speeds are up to 40/2

It shouldn't affect gaming at all

SpendLessTime
Aspiring Hero
Posts: 2,379
Thanks: 586
Fixes: 53
Registered: 21-09-2009

Re: Low upload speeds

Are you using WiFi or cable to the router?

What model of router and what devices for the gaming?

What gaming servers are you using?

 

Do it happen at certain times only (8pm-10pm for example)? 

As @OldjimOldjim says, the speed shouldn't be the issue (assuming that the line isn't being used by lots of people at the same time)

Plusnet Staff
Plusnet Staff
Posts: 17,641
Thanks: 535
Fixes: 159
Registered: 05-04-2007

Re: Low upload speeds

@Oldjim and @SpendLessTime are correct, the upload speeds on your package are up to 1.9Mb/s so I wouldn't expect to see anything higher than you're currently getting. That should still be enough to game without any issues unless your trying to stream your games online.

If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Edubbledee
Newbie
Posts: 2
Registered: 23-07-2016

Re: Low upload speeds

I'll have a look to make sure nothing else is feeding off the wifi, I always notice it gaming in the evening on the ps4, stutters occasionally and it displays a low connection speed message on the screen. Thanks for the info though people!
danludlow
Rising Star
Posts: 387
Thanks: 22
Fixes: 1
Registered: 03-12-2014

Re: Low upload speeds

Sorry if monotonous, but why don't Plusnet make the basic package 50/10 as BT seem to be? Cost effective and useful. If losing revenue of 80/20 package is the fear why not make the Extra package truly Extra, and have enhanced support as a feature? How many would pay a small amount more if included was quicker support response? Make 80/20 a premium package, throw in a few features for good measure, and it will sell, I'm sure. For those on tighter budgets 50/10 is pretty damn good in itself.

RobPN
Pro
Posts: 821
Thanks: 83
Fixes: 3
Registered: 17-05-2013

Re: Low upload speeds


danludlow wrote:

..., throw in a few features for good measure, ...


You mean like PlusNet used to be a few years ago?