Low Fibre Speed
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Low Fibre Speed
05-10-2016 6:31 AM - edited 05-10-2016 6:32 AM
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Hi, since yesterday my Fibre Plusnet went down from over 60mb/s to around 10mb/s.
Is it that because of the notice on service status?
I live in Rugby, Eeast Midlands
Re: Low Fibre Speed
05-10-2016 8:00 AM
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hi, same here i tryed yesterday spent 2hrs on chat trying to resolve this also tryed to phone but there automated system wasnt allowing to go through to faults?give up in the end as i was busy.just tryed speed test again and at 13 upload and 13 download i am on 76 fibre. also rugby
Re: Low Fibre Speed
06-10-2016 5:19 PM
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Is it that because of the notice on service status?
No. The MBORC issues won't cause your broadband to have issues, it's there to inform you that issues may take longer than normal to resolve.
Have you been through any troubleshooting and reported this to us?
I'd advise getting this reported to us as a fault at https://faults.plus.net
Re: Low Fibre Speed
06-10-2016 5:49 PM
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hi chris, thanks for the link and now submitted as fault. I have limited time at the moment spent ages trying to find that link. cheers
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