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Lost for words

raptorv2
Hooked
Posts: 5
Registered: 12-12-2015

Lost for words

Following on from this:
https://community.plus.net/t5/Plusnet-Feedback/Zero-internet-and-zero-communication/m-p/1340746#U134...
I'm just lost for words really and angry. I've taken a day off for the engineer to come this morning for an appointment between 8am and 1pm. No one has turned up all day. No one informed me this was going to happen. Seriously what is going on? This has cost me a days loss of wages. I've even suggested another time and date for the engineer to come. But still no communication.
2 REPLIES
SpendLessTime
Aspiring Hero
Posts: 2,518
Thanks: 667
Fixes: 60
Registered: 21-09-2009

Re: Lost for words

@raptorv2

 

This article explains your rights ( it is applicable to your situation too, not just shopping)

http://www.moneysavingexpert.com/shopping/delivery-rights

 

raptorv2
Hooked
Posts: 5
Registered: 12-12-2015

Re: Lost for words

Thanks for this.