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Lost 10mb speed

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Posts: 1
Registered: ‎19-02-2021

Lost 10mb speed

Hello just wondering if anyone can help me .

I have always had a 4.4 mb download speed with plusnet fibre this last two weeks my download speed has gone down to 29 mb. I called plusnet up and they did a line check and could see there was an issue at the exchange bt have apparently fixed this but my download speed hasn't gone back too the usual speed plusnet have arranged for an engineer to come out too look into this for me . Nothing has changed at my end and everything is hard wired .

Could anyone please help

Many thanks
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Seasoned Pro
Posts: 568
Thanks: 112
Fixes: 23
Registered: ‎28-09-2020

Re: Lost 10mb speed

Has the engineer been out yet?