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Loss of access with new openreach for Panasonic TV

IainH
Newbie
Posts: 2
Registered: 16-02-2015

Loss of access with new openreach for Panasonic TV

Just had my broadband upgraded with the new openreach modem installed.
I can no longer access the internet through my Panasonic DVD recorder via Solwise homeplug.
The home plug is working OK accessed via laptop however can't get teh TV to recognize the internet.
Any ideas anyone?
3 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 1,834
Thanks: 3
Registered: 24-07-2014

Re: Loss of access with new openreach for Panasonic TV

Have you manually set any gateways in the DVD/TV? If the router changed, it could be that it's pointing at an old IP. (This is less likely if you are using routers from us).
 Tony
 Plusnet Support
IainH
Newbie
Posts: 2
Registered: 16-02-2015

Re: Loss of access with new openreach for Panasonic TV

I have everything set to manual on the recorder but no joy. I was with Plus net previous to this.  I have the new router DN and IP, However I haven't got the details from the Hub. Is there a way to allow a MAC Address the be recognised by the gateway?
bill888
Seasoned Pro
Posts: 821
Thanks: 105
Fixes: 21
Registered: 18-10-2008

Re: Loss of access with new openreach for Panasonic TV

There is a history of Panasonic recorders not behaving correctly when connected to TG582n.
I presume the Solwise home plug devices are synchronized and working.
Try using manual IP settings on your Panasonic recorder to see if it solves the problem.
One of many old threads for how to fix problem:
http://community.plus.net/forum/index.php?topic=122172.0