Hi there,
I'm a new customer to Plusnet and, to be honest, I think I'm starting to regret moving.
Since I first connected my Hub four weeks ago, I've had problems with using wireless. Although the wifi symbol appears on whichever device I'm using, it often takes an age to load an internet page or fails completely. This is happening dozens of times per day.
I've phoned Plusnet support twice now and on both occasions they say they cannot see a problem with the connection dropping from their end. I've even tried fiddling with the channels (as per their advice), but with little to no success.
The router is in exactly the same place as my previous provider's, so it isn't that.
Has anyone else had the same problem and could anyone kindly offer some suggestions?
Thanks in advance.
