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Losing connection

Mayfly
All Star
Posts: 1,560
Thanks: 425
Fixes: 1
Registered: ‎04-06-2009

Losing connection

Over the last 2 days my connection keeps dropping but I notice at the end of our lane BT have replaced the cabinet, which is still a work in progress.

 

Could one of the team check if it's a problem at my end or further down the line please? 

2 REPLIES 2
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: Losing connection

Could one of the team check if it's a problem at my end or further down the line please? 

There's not really a way for us to tell, although looking at your connection logs is showing no drops:

Current connection: 12 Days, 7:25:52 (on going)

There's no disconnections showing when I test the line either.

 

 

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Mayfly
All Star
Posts: 1,560
Thanks: 425
Fixes: 1
Registered: ‎04-06-2009

Re: Losing connection

OK thanks Chris, must admit it was OK yesterday