Linecheck please possible fault?
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Linecheck please possible fault?
30-12-2017 12:59 AM
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i recently ordered and received a hub one , before i was using openreach+ technicolor ( switched for hh4 better wifi )
i had the issue with both technicolor and hh4 were for the past few week my connection can drop once/twice a day , i though it could be box/router related ,but it keep happening with the hub one
23:06:08, 28 Dec. | (38074.090000) PTM over DSL is down after 633 minutes uptime |
23:06:08, 28 Dec. | (38074.080000) PPPoE is down after 623 minutes uptime [Waiting for Underlying Connection (WAN Ethernet 7 - Down)] |
23:06:05, 28 Dec. |
(38071.190000) PPP LCP Send Termination Request [User request]
|
10:28:35, 29 Dec. | (79021.310000) PTM over DSL is down after 681 minutes uptime |
10:28:35, 29 Dec. | (79021.300000) PPPoE is down after 680 minutes uptime [Waiting for Underlying Connection (WAN Ethernet 7 - Down)] |
10:28:32, 29 Dec. | (79018.160000) PPP LCP Send Termination Request [User request] |
00:44:05, 30 Dec. | (51191.780000) PTM over DSL is down after 851 minutes uptime |
00:44:05, 30 Dec. | (51191.780000) PPPoE is down after 851 minutes uptime [Waiting for Underlying Connection (WAN Ethernet 7 - Down)] |
00:44:02, 30 Dec. | (51188.300000) PPP LCP Send Termination Request [User request] |
it also take a few cycle to connect every time
00:46:29, 30 Dec. | (51335.470000) CWMP: session completed successfully |
00:46:28, 30 Dec. | (51335.060000) CWMP: HTTP authentication success from https://dbtpnhdm.bt.mo |
00:46:20, 30 Dec. | (51326.880000) CWMP: Server URL: https://dbtpnhdm.bt.mo; Connecting as user: ACS username |
00:46:20, 30 Dec. | (51326.880000) CWMP: Session start now. Event code(s): '4 VALUE CHANGE' |
00:44:57, 30 Dec. | (51243.490000) CWMP: session closed due to error: Could not resolve host |
00:44:41, 30 Dec. | (51227.280000) CWMP: Server URL: https://dbtpnhdm.bt.mo; Connecting as user: ACS username |
00:44:41, 30 Dec. | (51227.280000) CWMP: Session start now. Event code(s): '4 VALUE CHANGE' |
00:44:08, 30 Dec. | (51194.670000) CWMP: session closed due to error: Could not resolve host |
00:44:08, 30 Dec. | (51194.620000) CWMP: Server URL: https://dbtpnhdm.bt.mo; Connecting as user: ACS username |
00:44:08, 30 Dec. | (51194.610000) CWMP: Session start now. Event code(s): '4 VALUE CHANGE' |
00:44:08, 30 Dec. | (51194.280000) CWMP: Initializing transaction for event code 4 VALUE CHANGE |
I'm no expert ,butmy fibre was fine for years and this happen for the past few weeks if not month
can anyone check this please?
thank you
regards
Re: Linecheck please possible fault?
30-12-2017 1:21 PM
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Hi there.
Testing isn't finding the cause of your issue.
Could you try going through our Troubleshooting here and let us know if the issue persists.
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