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Line stats please

Graubart
Dabbler
Posts: 14
Registered: 12-05-2015

Line stats please

Hi could I get a look at my line stats please. Also I had a lot of connection trouble in the past few hours. Modem lights stayed on but router was dropping every few minutes. Thanks.
7 REPLIES
joclark
Grafter
Posts: 140
Registered: 09-03-2015

Re: Line stats please

Hi, I have looked at your connection and everything looks pretty stable. I have attached a graph of your disconnections and you have a pretty stable  connection. I have also tested your speed as you can see you are running at 65.5Mbs on average.
Parameters                   MIN         MAX           AVG
Down Stream Line Rate 65.5 Mbps 65.5 Mbps 65.5 Mbps
Up Stream Line Rate 19.9 Mbps 19.9 Mbps 19.9 Mbps
Up Time                         900.0 Sec 904.0 Sec 900.0 Sec

<img src="http://community.plus.net/visualradius/generated/image14350517575173.png"/><div style="clear:both;"></div>
Graubart
Dabbler
Posts: 14
Registered: 12-05-2015

Re: Line stats please

Thanks for the response. My line has been pretty stable until last night when the router first lost it's DNS then the connection was stalling and kept reconnecting between 0100 and 0300. Hopefully won't happen again.
joclark
Grafter
Posts: 140
Registered: 09-03-2015

Re: Line stats please

Fingers crossed Smiley If it does give us a shout  Roll eyes
Graubart
Dabbler
Posts: 14
Registered: 12-05-2015

Re: Line stats please

Well just lost connection again.  Sad  Is this a router fault? As obviously I have no stats to look at this side with the useless ECI modem and Plusnet router.
Graubart
Dabbler
Posts: 14
Registered: 12-05-2015

Re: Line stats please

OK disconnected again and noticed the DSL light went out on the modem this time. Becoming irritating now with the kids wanting to use the internet but can't.
Wrighty11
Grafter
Posts: 55
Registered: 07-04-2014

Re: Line stats please

Hi  Graubart,
Just had a look into your connection and there were a few drops between 14:00-15:00 but that seems to be clear now.
If you continue to have issues it might be best to raise a fault.
<a href="Http://faults.plus.net">Click Here To Raise a Fault</a>
They should be able to fix this issue if it persists.
Graubart
Dabbler
Posts: 14
Registered: 12-05-2015

Re: Line stats please

Thanks, will do.