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Line stats please
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- Re: Line stats please
Line stats please
23-06-2015 3:07 AM
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Hi could I get a look at my line stats please. Also I had a lot of connection trouble in the past few hours. Modem lights stayed on but router was dropping every few minutes. Thanks.
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Re: Line stats please
23-06-2015 10:33 AM
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Hi, I have looked at your connection and everything looks pretty stable. I have attached a graph of your disconnections and you have a pretty stable connection. I have also tested your speed as you can see you are running at 65.5Mbs on average.
Parameters MIN MAX AVG
Down Stream Line Rate 65.5 Mbps 65.5 Mbps 65.5 Mbps
Up Stream Line Rate 19.9 Mbps 19.9 Mbps 19.9 Mbps
Up Time 900.0 Sec 904.0 Sec 900.0 Sec
<img src="http://community.plus.net/visualradius/generated/image14350517575173.png"/><div style="clear:both;"></div>
Parameters MIN MAX AVG
Down Stream Line Rate 65.5 Mbps 65.5 Mbps 65.5 Mbps
Up Stream Line Rate 19.9 Mbps 19.9 Mbps 19.9 Mbps
Up Time 900.0 Sec 904.0 Sec 900.0 Sec
<img src="http://community.plus.net/visualradius/generated/image14350517575173.png"/><div style="clear:both;"></div>
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Re: Line stats please
23-06-2015 11:44 AM
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Thanks for the response. My line has been pretty stable until last night when the router first lost it's DNS then the connection was stalling and kept reconnecting between 0100 and 0300. Hopefully won't happen again.
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Re: Line stats please
23-06-2015 11:51 AM
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Fingers crossed If it does give us a shout
Message 4 of 8
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Re: Line stats please
23-06-2015 2:00 PM
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Well just lost connection again. Is this a router fault? As obviously I have no stats to look at this side with the useless ECI modem and Plusnet router.
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Re: Line stats please
23-06-2015 2:35 PM
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OK disconnected again and noticed the DSL light went out on the modem this time. Becoming irritating now with the kids wanting to use the internet but can't.
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Re: Line stats please
23-06-2015 4:32 PM
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Hi Graubart,
Just had a look into your connection and there were a few drops between 14:00-15:00 but that seems to be clear now.
If you continue to have issues it might be best to raise a fault.
<a href="Http://faults.plus.net">Click Here To Raise a Fault</a>
They should be able to fix this issue if it persists.
Just had a look into your connection and there were a few drops between 14:00-15:00 but that seems to be clear now.
If you continue to have issues it might be best to raise a fault.
<a href="Http://faults.plus.net">Click Here To Raise a Fault</a>
They should be able to fix this issue if it persists.
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Re: Line stats please
23-06-2015 4:35 PM
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Thanks, will do.
Message 8 of 8
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