Line speed query
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- Re: Line speed query
10-02-2017 10:57 PM
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Line Stats Downstream Upstream TCM(Trellis Coded Modulation) On On SNR 10.5 dB 9.6 dB Line Attenuation 8.1 dB 0.1 dB Path Mode FastPath FastPath Interleave Depth 1 1 Data Rate 79999 kbps 20000 kbps MAX Rate 109048 kbps 25887 kbps POWER 0.2 dbm 0.8 dbm INP 1.1 symbols 0.0 symbols CRC 4252 0... can somebody please explain why my Plusnet recorded linespeed shows...
Estimated line speed: There's no speed estimate currently held on your account. Current line speed: 71 Mb
Fixed! Go to the fix.
Re: Line speed query
11-02-2017 8:08 AM
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I've tested your line @digitalham and I can see your router in sync at
Sync Status | In Sync |
Downstream Speed | 80.0 Mbps |
Upstream Speed | 20.0 Mbps |
Which indicates the profile on your account is set correctly.
If this post resolved your issue, please click the 'This fixed my problem' button
Re: Line speed query
11-02-2017 8:24 AM - edited 11-02-2017 8:27 AM
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Surely the "Current Line Speed" of 71 is too low for a sync of 80?
@digitalham What modem/router is it? I think there might have been some weird issue in the past where someone was using an Asus router which made the IP Profile fail to update.
Edit to add: What is the IP Profile from the BT speedtester further diagnostics (don't bother rebooting anything, just run the test)?
Re: Line speed query
11-02-2017 10:08 AM
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The BT tester also shows that the profile is incorrect but as PN seem to be incapable of even delivering the profile speed at 10am on a Saturday morning the profile isn't the deciding factor on performance
Download speedachieved during the test was - 67.39 Mbps
For your connection, the acceptable range of speedsis 40 Mbps-71.04 Mbps .
Additional Information:
IP Profile for your line is - 71.04 Mbps
Upload speed achieved during the test was - 15.14Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps
It is an Asus DSL AC68U. There is a firmware update waiting installation so I'll do that. Maybe the reboot will get the profile updated.
11-02-2017 10:25 AM
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Well the reboot got the profile fixed and presumably PN will get the update in due course...
Download speedachieved during the test was - 67.14 Mbps
For your connection, the acceptable range of speedsis 40 Mbps-77.43 Mbps .
Additional Information:
IP Profile for your line is - 77.43 Mbps
The upstream speed is still rather disappointing though....
Upload speed achieved during the test was - 15.34Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps
Re: Line speed query
11-02-2017 11:44 AM
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I've just manually matched the IP profile of your line on our systems to 77400 kbps, if you disconnect/reconnect your PPP session you should be getting a slight increase in your throughput.
If this post resolved your issue, please click the 'This fixed my problem' button
Re: Line speed query
11-02-2017 12:12 PM
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Thanks. I see that the profile is now correct and it has improved download a bit.
Re: Line speed query
11-02-2017 12:15 PM
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Awesomeness glad to hear it.
If this post resolved your issue, please click the 'This fixed my problem' button
Re: Line speed query
12-02-2017 10:55 AM
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I'm guessing it went low after some instability or other and when DLM restored full sync it failed to alter the profile for some reason. Anyhow it is correct now and if it happens again I can just reboot to see if that sorts it out. I would have this time but was loathe to in case it made things worse rather than better.
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