Line speed not changed after opeanreach visit yesterday
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Line speed not changed after opeanreach visit yest...
Line speed not changed after opeanreach visit yesterday
on 21-09-2016 11:25 AM - last edited on 21-09-2016 9:31 PM by Mav
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Line speed still 19.3 ,still getting that in speed test .speed in router shows 30 meg ,speed on bt guys stuff shows 30 meg
Speed directly connect to two opeanrach modemds shows 30 meg yes wont go past 18 on speed tests
No faults found by opeanreach even though my ticket said i had a fault in the wire.
Getting somewhat annoying paying full price for half my service ..
Moderator's note by Mike (Mav): Login name and telephone removed from the attachment in a public forum.
Re: Line speed not changed after opeanreach visit yesterday
21-09-2016 9:43 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi the Plusnet Profile needs to be changed as it's still stuck on the speed when you had your fault, if you go to online chat someone there should be able to change it for you and you will get the correct speed.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Line speed not changed after opeanreach visit yest...