cancel
Showing results for 
Search instead for 
Did you mean: 

Line speed dropped from 24 to 14

su4stu
Grafter
Posts: 114
Registered: ‎01-05-2011

Line speed dropped from 24 to 14

I have had fibre for over a year now but just lately my speed has dropped from a pretty steady 24 mbps to 14mbps. Nothing has changed at my end and it's beginning to drive me bonkers!
3 REPLIES
SpendLessTime
Aspiring Hero
Posts: 2,838
Thanks: 840
Fixes: 82
Registered: ‎21-09-2009

Re: Line speed dropped from 24 to 14

anniesboy
Grafter
Posts: 385
Thanks: 2
Registered: ‎06-01-2011

Re: Line speed dropped from 24 to 14

I had exactly that, I logged a fault a engineer came out spent 45 minutes checking my line.
He found no obvious fault but clearly did something as immediatly my speed went from 13 to 18, further " tweaking" by PNet and I have been running at a steady 30 for months now.
Community Gaffer
Community Gaffer
Posts: 17,675
Thanks: 661
Fixes: 165
Registered: ‎05-04-2007

Re: Line speed dropped from 24 to 14

Your line is in sync at 23Mbs, so I'd expect a bit more on speedtests than 14Mbps. Testing your broadband is saying that there's a potential phone fault, however testing your phoneline itself shows no fault.
Is there any noise at all on the phone line?
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff