Line speed Lower than estimate
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- Line speed Lower than estimate
Line speed Lower than estimate
02-08-2018 10:38 PM
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My downstream is currently trained in at 32mb (taken from the router GUI) which is below my estimate. Since joining Plusnet my speed has been 36-37mb which was about the same as my previous provider.
I am in my master socket which is an NTE5C SSFP with no extensions. I work in the B.B industry and know what I am doing when it comes to diagnostics and fault finding. Openreach were working up my pole his week and I don’t know if they have done something to affect my speed but It seems like it could be them.
I am a gamer and speed is actually really important to me. Would have the faster service if it were available to me but unfortunately it’s not and for now I am stuck with basic fibre. Could somebody please look at my line and possibly reset DLM/uncap it so I can get the best speed my line can support please?
Re: Line speed Lower than estimate
02-08-2018 10:44 PM
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I meant to include this on the original post
Re: Line speed Lower than estimate
02-08-2018 11:13 PM
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Sight of the Help Desk tab in the Troubleshooting section would be far helpful to anyone giving useful advice.
Re: Line speed Lower than estimate
02-08-2018 11:24 PM - edited 02-08-2018 11:26 PM
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Re: Line speed Lower than estimate
02-08-2018 11:32 PM
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Thanks, not much margin there for an increase. What does the DSL Checker suggest your line is capable of?
Re: Line speed Lower than estimate
02-08-2018 11:40 PM
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Re: Line speed Lower than estimate
03-08-2018 1:17 PM
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Hi there.
From what I can see your line isn't banded or capped: "Profile Name: 0.128M-40M Downstream, Error Protection Off - 0.128M-10M Upstream, Error Protection Off"
I'd recommend raising a fault to us at http://faults.plus.net so we can report this through to our suppliers and arrange an engineer to investigate further.
Re: Line speed Lower than estimate
03-08-2018 4:20 PM - edited 03-08-2018 4:22 PM
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I replaced my adsl cable and all is ok again.
Max achievable is back up and downstream is back to expected..ish
Re: Line speed Lower than estimate
03-08-2018 4:38 PM
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