Line really bad tonight - just me or something local?
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Line really bad tonight - just me or something local?
03-04-2018 9:17 PM
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Connection has been down most of the time for the last couple of hours, showing 11 drops on my router logs. Getting noise on the quiet line test... seems to be something which affects my line intermittently but far worse than it's been for a long time tonight and connection staying down for some time whereas it normally comes straight back. Is there something else afoot?
Re: Line really bad tonight - just me or something local?
03-04-2018 9:24 PM
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There is a reason why it's called a quiet line test!
Re: Line really bad tonight - just me or something local?
04-04-2018 12:42 PM
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Sorry to hear you're experiencing problems with your line.
Our tests aren't finding the cause of that so I'd recommend running through some phone line troubleshooting checks here. If your line is still noisy it might be worth trying the test socket as explained here.
If the noise persists please reply to this ticket so we can arrange an engineer visit.
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